jili00 Privacy
& Data Policy

jili00 (hereinafter referred to as "jili00," "we," "us," or "our") operates the online gaming platform accessible at jili00.net. We are committed to protecting the privacy and personal data of all users who access or use our platform, including players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

This Privacy Policy (hereinafter "Policy") explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have in relation to your data. This Policy applies to all users of the jili00 website, mobile platform, and any related services.

jili00 processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. Where applicable, we also adhere to internationally recognized data protection standards.

By registering an account, making a deposit, or otherwise using the jili00 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform immediately.

jili00 collects personal information through various means, including directly from you during registration and account use, automatically through your interaction with our platform, and from third-party sources where permitted by law. The categories of information we collect include:

2.1 Information You Provide Directly

• Registration Data: Full name, date of birth, gender, nationality, residential address (including city and province within the Philippines), email address, and mobile number.
• Identity Verification (KYC) Documents: Government-issued ID (e.g., Philippine passport, UMID, SSS ID, GSIS ID, PhilHealth ID, or driver's license), proof of address, and proof of payment method.
• Financial Information: Payment method details including GCash account numbers, PayMaya account details, BPI, BDO, or Metrobank account information used for deposits and withdrawals. Note: jili00 does not store full card numbers — payment processing is handled by certified payment processors.
• Communications: Records of your correspondence with jili00 support, including live chat transcripts, email exchanges, and any feedback or complaints submitted.

2.2 Information Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, features used, games played, session duration, click patterns, and navigation paths within the jili00 platform.
• Transaction Data: Records of all deposits, withdrawals, wagers, wins, losses, and bonus activity associated with your account.
• Location Data: General geographic location derived from your IP address, used to verify that you are accessing the platform from a permitted jurisdiction.
• Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar technologies as described in Section 6.

2.3 Information from Third Parties

• Identity verification data from KYC service providers used to confirm the authenticity of documents you submit.
• Fraud prevention and anti-money laundering (AML) screening data from compliance service providers.
• Payment verification data from payment processors and financial institutions.

jili00 uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your jili00 account, including processing your registration, verifying your identity, and enabling you to access our services.
• Service Delivery: To provide you with access to our games — including slots, bingo, fishing games, and live casino — and to process your deposits, withdrawals, and bonus claims.
• Identity Verification & KYC Compliance: To verify your age (21+ requirement), identity, and eligibility to use the jili00 platform in accordance with Philippine gaming regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct on the platform.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, including the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and any requirements imposed by PAGCOR or other relevant regulatory bodies.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our support channels.
• Responsible Gaming: To monitor gaming behavior and identify patterns that may indicate problem gambling, enabling us to offer appropriate responsible gaming interventions and tools.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the jili00 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications. You may opt out at any time.
• Personalization: To tailor your gaming experience, including game recommendations and promotional offers, based on your activity and preferences on the platform.

jili00 processes your personal data only where we have a valid legal basis to do so under the Data Privacy Act of 2012 and its Implementing Rules and Regulations. The legal bases we rely on are:

• Consent: Where you have given us clear, informed, and freely given consent to process your data for a specific purpose — such as receiving marketing communications or enabling optional platform features.
• Contractual Necessity: Where processing is necessary to perform our contract with you — that is, to provide you with access to the jili00 platform and its services as described in our Terms and Conditions.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to jili00, including KYC/AML requirements, tax reporting obligations, and regulatory reporting to PAGCOR or other Philippine authorities.
• Legitimate Interests: Where processing is necessary for the legitimate interests of jili00 or a third party, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, and improving our services.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jili00 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data only in the following limited circumstances:

5.1 Service Providers. We engage trusted third-party service providers who process data on our behalf to support the operation of the jili00 platform. These include:

• Payment processors (e.g., GCash, PayMaya, and banking partners) for the processing of deposits and withdrawals.
• KYC and identity verification providers for age and identity verification.
• AML screening and fraud prevention service providers.
• Cloud hosting and data storage providers.
• Customer support platform providers.
• Analytics and platform performance monitoring tools.

All service providers are contractually bound to process your data only on jili00's instructions and in accordance with applicable data protection laws.

5.2 Regulatory & Legal Authorities. jili00 may disclose your personal data to Philippine government agencies, law enforcement bodies, PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities where required by law, court order, or regulatory directive.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of jili00's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights in relation to your data will be preserved.

5.4 With Your Consent. We may share your data with third parties in any other circumstances where you have given us your explicit consent to do so.

jili00 uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit a website.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the jili00 platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Performance & Analytics Cookies: These cookies collect anonymized information about how users interact with the jili00 platform, helping us identify areas for improvement and optimize performance.
• Functional Cookies: These cookies remember your preferences — such as language settings and game display options — to provide a more personalized experience.
• Marketing Cookies: Where you have consented, these cookies track your activity to enable us to deliver relevant promotional content. You may withdraw consent at any time.

6.2 Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the jili00 platform.

6.3 Web Beacons. jili00 may also use web beacons (also known as pixel tags or clear GIFs) in our emails and on certain pages of our platform to track whether emails have been opened and to measure the effectiveness of our communications.

jili00 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account's active status and for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and Philippine AML regulations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and its implementing rules.
• KYC Documents: Identity verification documents are retained for the duration of your account and for at least five (5) years after account closure.
• Support Communications: Records of customer support interactions are retained for three (3) years from the date of the interaction.
• Marketing Data: Data used for marketing purposes is retained until you withdraw your consent or for a maximum of two (2) years from your last interaction with jili00, whichever comes first.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes.

jili00 takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and the jili00 platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data stored in our systems is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is strictly limited to authorized jili00 personnel and service providers who require it to perform their functions. All access is logged and audited.
• Two-Factor Authentication (2FA): jili00 offers 2FA for player accounts to provide an additional layer of security against unauthorized access.
• Regular Security Audits: Our platform and infrastructure undergo regular security assessments, penetration testing, and vulnerability scans conducted by independent security specialists.
• Incident Response: jili00 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected users within the timeframes prescribed by Philippine law.

While jili00 employs robust security measures, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your account credentials. Never share your jili00 password with anyone, and contact our support team immediately if you suspect unauthorized access to your account.

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by jili00:

• Right to Be Informed: You have the right to be informed about how your personal data is being collected and processed, including the purposes of processing and the identity of any third parties with whom your data is shared.
• Right to Access: You have the right to request a copy of the personal data jili00 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request the correction of any inaccurate, incomplete, or outdated personal data we hold about you.
• Right to Erasure or Blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where processing is unlawful, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jili00 has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13. We will respond to all verified requests within 30 days of receipt. In some cases, we may need to verify your identity before processing your request.

The jili00 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style gambling. jili00 does not knowingly collect, process, or store personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. All deposits made by underage users will be returned to the payment source used, subject to verification.

If you are a parent or guardian and believe that your child has registered on the jili00 platform or provided us with personal information, please contact us immediately at the details provided in Section 13 so that we can take appropriate action.

The jili00 platform may contain links to third-party websites or services, such as payment processors or game providers. These third-party sites operate independently of jili00 and have their own privacy policies, which we encourage you to review.

jili00 is not responsible for the privacy practices, content, or security of any third-party websites or services. The inclusion of a link to a third-party site does not constitute an endorsement of that site or its privacy practices by jili00.

When you click on a third-party link and leave the jili00 platform, any personal data you provide to that third party is governed by their own privacy policy, not this one.

jili00 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered users via email or through a prominent notice on the jili00 platform prior to the changes taking effect.

The date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the jili00 platform following the publication of any changes constitutes your acceptance of the updated Policy.

If you do not agree with any changes to this Privacy Policy, you should discontinue use of the platform and may request account closure in accordance with our Terms and Conditions.

jili00 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012 and the National Privacy Commission's guidelines. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO directly.

You can also reach our general support team via the Support page for any account-related privacy concerns. Our team is available 24 hours a day, 7 days a week, and serves players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.